SAFETY & AWARENESS
Kerala Lottery Ticket Safety and Fraud Awareness
A few careful habits can help protect your ticket and personal information. Treat unexpected prize messages with caution and verify claims independently.
Keep the original ticket secure
Store your ticket somewhere safe and dry. Keep it readable and avoid unnecessary handling. Follow the official rules for signing, submitting or documenting a ticket if a claim is required.
Be careful with photographs
A ticket photo may reveal identifying details. Avoid posting a full ticket image publicly or sending it to strangers. Share information only through verified official channels when required by the applicable claim process.
Recognise suspicious messages
- Messages claiming you have won a prize in a draw you did not enter.
- Requests for an advance payment to release supposed winnings.
- People impersonating officials and pressuring you to act immediately.
- Links to lookalike websites that ask for passwords, bank details or unnecessary personal data.
- Promises of guaranteed winning numbers or secret prediction methods.
Verify contact details independently
Do not rely only on a phone number or link contained in a suspicious message. Find the official department or authorised office through a trusted official source and contact it using the published details.
If you suspect a scam
Do not send more money or personal information. Preserve relevant messages and transaction records, contact your bank or payment provider if money was sent, and report the matter to the appropriate official cybercrime or law-enforcement channel in your area.